Frequently Asked Questions
Answers to common questions about មគ្គុទ្ទេសក៍បាល់ទាត់.
01 Is FootballGuide licensed and regulated, and which authority oversees it?
+
Yes, FootballGuide operates under a valid gambling licence issued by the Curacao Gaming Control Board. The licence ensures the platform adheres to strict fairness, anti‑money‑laundering and player‑protection standards. All bets are settled by a certified random number generator and audited quarterly.
02 What deposit and withdrawal methods are accepted on FootballGuide?
+
FootballGuide accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits in Bitcoin, Ethereum, and USDT are also supported with no minimum amount. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3–5 business days.
03 Does FootballGuide’s welcome bonus have wagering requirements?
+
The welcome bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the moment you claim it to meet the wagering, and only bets placed at odds of 1.50 or higher count toward the rollover.
04 What does ‘Asian Handicap +1.5’ mean on FootballGuide?
+
An Asian Handicap of +1.5 gives the underdog a 1.5‑goal advantage before the match starts. If you back the underdog, they must win, draw, or lose by no more than one goal for your bet to win. This market eliminates the draw outcome and often provides better odds than a standard 1X2.
05 Why does FootballGuide ask for identity documents before I can withdraw?
+
FootballGuide is required by law to verify your identity (Know‑Your‑Customer) to prevent fraud, underage gambling and money laundering. You’ll need to upload a clear copy of a government‑issued ID and a recent proof of address. Once verified, withdrawals are processed without delay.
06 What happens to my bet if a World Cup match is postponed or cancelled?
+
If a match is postponed and rescheduled within 48 hours, all bets remain valid and are settled on the new start time. Should the match be cancelled or abandoned without a reschedule within that window, the stake is refunded to your account as a full cash‑out.